Rubab Dubai Abaya is committed to providing you with a seamless shopping experience, ensuring your custom-made and standard abayas are delivered to you in a timely and efficient manner. Please read our Shipping & Delivery Policy carefully to understand the terms and conditions that apply to your purchases.
Processing Time
Custom-Made Abayas: Please allow up to 10 business days for the crafting and processing of custom-made abayas. Each abaya is meticulously tailored to your specific preferences, ensuring it meets our high-quality standards.
Standard Orders: Standard orders are processed and shipped within 7 business days from the date of purchase.
Shipping Methods
We offer various shipping methods to cater to your needs, including standard and express shipping options. Shipping rates and delivery times may vary depending on the selected method and destination.
About International Shipping
International shipping charges are calculated based on the destination country, package weight, and selected shipping method.
Customers are responsible for all import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the buyer’s responsibility.
Unforeseen Circumstances
We strive to deliver your orders within the estimated timeframes; however, unforeseen circumstances such as natural disasters, strikes, lockouts, weather conditions, or other events beyond our control may cause delays in delivery. In such cases, we will do our best to inform you promptly and work towards resolving any issues as quickly as possible.
Bank Exchange Rate
Currency: All transactions on our website are processed in Pakistani Rupees (Rs.).
International Payments: For international payments, banks and credit/debit card issuers will determine the exchange rates and may apply additional charges, which are the customer’s responsibility. We recommend contacting your bank for information on exchange rates and any potential fees.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery online.
At Rubab Dubai Abaya, we are committed to ensuring your orders are processed and delivered with care and efficiency. We appreciate your understanding and patience with our Shipping & Delivery Policy, especially during unforeseen circumstances that may cause delays.
If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact our customer service team at sales@rubabdubaiabaya.com